FASTag guides for the road ahead
What the rules actually say and what to do at the plaza, written plainly. Every guide is checked against NHAI, NPCI and bank sources, and dated.
Getting started
- Where to stick your FASTag on the windshield, and why it won't read – The exact spot on the windshield, how to fix it so it reads first time, and the mistakes that get a tag blacklisted.
- Selling your car? How to close or move your FASTag – A FASTag doesn't go with the car. What the seller closes, what the buyer buys, and how to get your deposit back.
Passes & discounts
- FASTag Annual Pass: price, roads it covers and how trips are counted – ₹3,075 for 200 trips or one year on national highways. Who qualifies, where it works and how trips are counted.
- Toll concessions: local monthly pass, return-trip discount and exempt vehicles – Local pass within 20 km, 24-hour return discount, 50-trip pass, and the official list of toll-exempt vehicles.
Fix a problem
- FASTag KYV: do you still need it, and how to finish it – Cars mostly don't need KYV any more. When you still do, what to upload and how to get a deactivated tag working.
- Blacklisted, hotlisted or low balance: what each FASTag status means – The six FASTag status codes in plain words, why tags get blacklisted, and the fix for each cause.
- Replace, reissue or get a duplicate FASTag (Axis, ICICI, HDFC and others) – Damaged, lost or wrong-class tag? Replacement steps, each bank's fee, and the full Axis Bank process.
Money & disputes
- Wrong or double toll deduction: how to get your money back – Charged twice or at the wrong plaza? Report it in time, keep the right proof, and know when to escalate.
Toll rules
- Paying toll without a working FASTag: penalties and your rights – What you pay without a valid FASTag in 2026, how e-notices work, and when the plaza must let you through free.
- FASTag vehicle classes (VC4, VC5, VC7…) and what to do if you're overcharged – VC4 to VC16 in one table, and how to fix a tag with the wrong class before it gets blacklisted.