FASTag Recharge Options in West Bengal — FASTag guide 2026
Complete guide for fastag recharge options at West Bengal toll plazas. Covers NHAI and state highways, with local Sathi contact options.
FASTag Recharge Options in West Bengal — complete guide
This guide covers fastag recharge options for FASTag users at toll plazas across West Bengal.
West Bengal has a large network of NHAI and state highway toll plazas.
How to resolve this issue
1. Identify whether your toll plaza is NHAI or state-operated.
2. Note the toll plaza name, transaction ID, and deduction amount.
3. Contact your FASTag bank's helpline with these details.
4. If unresolved in 24 hours, file an NHAI complaint using the toll-free number 1033.
Toll plazas in West Bengal
We list 25 toll plazas in West Bengal on NH-117, NH-2, NH-31, NH-48, NH-60, NH-AI. A few of them:
- 18th Mile Toll Plaza – Farakka
- Banskopa – Durgapur
- Basapuram – Balibhasa
- Chandermore Plaza – Murshidabad
- Debra Toll Plaza – West Medinipur
- Dhankuni – Hooghly
- Gopgram (shibpur) – Murshidabad
- Guabari – Alipurduar
- Jaladhulagori (dhulaga – Howrah
- Jaladhulagori Toll Plaza – Howrah
- Kishorpur (chandermore – Murshidabad
- Km 114.430 Of Nh 117 Namkha – Darjeeling
See all on the West Bengal page.
There is no verified Sathi in West Bengal yet; your bank's helpline and NHAI's 1033 work statewide.
Frequently asked questions
Which toll plazas in West Bengal have Sathi coverage?
None yet in West Bengal. Use your bank's helpline or NHAI's 1033.
Is the fastag recharge options process different in West Bengal?
The bank-side process is the same across India. State highway tolls may have different escalation paths than NHAI.
How do I file a complaint at a state highway toll?
Contact the State Road Transport Corporation or the state PWD for West Bengal state highways.
What is the NHAI helpline?
Dial 1033 for NHAI helpline, available 24x7 for toll-related complaints.
How fast can a Sathi resolve this?
Most issues are resolved within 10–30 minutes when a Sathi is physically present at the toll.