FASTag Dispute at Surapattu Toll Plaza — local guide
FASTag dispute help at Surapattu toll plaza, Tiruvallur, Tamil Nadu: what to check, who to contact, and the nearest toll plazas.
Surapattu toll plaza at a glance
| Location | Tiruvallur, Tamil Nadu – PIN 641607 |
|---|---|
| Highway / operator | NH-AI |
| Coordinates | 13.1367° N, 80.1816° E |
Check the current rates on the board at the plaza. See the Surapattu page for the map.
When to raise a FASTag dispute for Surapattu
Check the rate for your vehicle class on the board at Surapattu. Compare it with the amount in your bank's SMS. Common reasons to dispute:
- Charged twice for one crossing (double deduction).
- Charged the rate for a bigger vehicle class than the one on your RC.
- Charged at this plaza on a date or time your vehicle did not pass it.
- Charged in cash as well as through FASTag for the same crossing.
How to raise it
- Keep the deduction SMS: it has the transaction ID, plaza name, date and amount.
- Raise the dispute with the bank that issued your FASTag (its app, website or helpline), quoting Surapattu and the transaction ID.
- Note the complaint number the bank gives you and follow up with it.
- If the bank does not resolve it, call the NHAI helpline 1033.
On-spot help near Surapattu
We don't have a verified Sathi within 50 km of this plaza yet. The nearest is Sanjana Rao in Athur, about 250 km away. Your bank's helpline and NHAI's 1033 work from anywhere.
Toll plazas near Surapattu
- Surapattu (chennai Bypa – Tiruvallur, less than 1 km
- Mathur – Madharam, about 8 km
- Nallur – Tiruvallur, about 9 km
- Vanagaram – Tiruvallur, about 11 km
- Pargaon – Chennai, about 21 km
More help for Surapattu
Other plazas in Tamil Nadu: Tamil Nadu toll plazas.
Frequently asked questions
Where is Surapattu toll plaza?
It is near Tiruvallur, Tamil Nadu (PIN 641607), operated under NH-AI.
Is there a Sathi at Surapattu?
Not yet. For now use your FASTag bank's helpline or NHAI's 1033 helpline.
How do I report a FASTag issue at this plaza?
Keep the deduction SMS (transaction ID, date, amount) and raise it with the bank that issued your FASTag. If it isn't resolved, call NHAI on 1033.