FASTag Not Working at Nazirakhet Toll Plaza — local guide

FASTag not working help at Nazirakhet toll plaza, Sonapur, Assam: what to check, who to contact, and the nearest toll plazas.

Nazirakhet toll plaza at a glance

LocationSonapur, Assam – PIN 782401
Highway / operatorNH-AI
Coordinates26.1212° N, 91.9387° E

Check the current rates on the board at the plaza. See the Nazirakhet page for the map.

Why a FASTag may not read at Nazirakhet

  • Low or negative balance: the tag is blocked until it is recharged.
  • Tag blacklisted or hotlisted by the bank, most often because KYC is incomplete or the vehicle details don't match the RC.
  • Tag damaged, peeling, or not stuck in the centre of the windscreen behind the rear-view mirror.
  • More than one FASTag on the vehicle, or a tag moved from another vehicle.
  • A lane reader problem at the plaza itself.

What to do at the lane

  1. Check the tag's status with your vehicle number on our FASTag status check.
  2. If the balance is low, recharge (see the recharge guide below); it usually reflects within minutes.
  3. If the tag is blacklisted, call your issuing bank's helpline and ask why; complete KYC if that is the reason.
  4. If the tag is active with enough balance, ask the toll staff to scan it with the handheld reader.

Vehicles without a working FASTag are charged more than the FASTag rate, so fix the tag before the next plaza.

On-spot help near Nazirakhet

We don't have a verified Sathi within 50 km of this plaza yet. The nearest is Priyanshu kumar in Rasoiya Dhamna, about 688 km away. Your bank's helpline and NHAI's 1033 work from anywhere.

Toll plazas near Nazirakhet

More help for Nazirakhet

Other plazas in Assam: Assam toll plazas.

Frequently asked questions

Where is Nazirakhet toll plaza?

It is near Sonapur, Assam (PIN 782401), operated under NH-AI.

Is there a Sathi at Nazirakhet?

Not yet. For now use your FASTag bank's helpline or NHAI's 1033 helpline.

How do I report a FASTag issue at this plaza?

Keep the deduction SMS (transaction ID, date, amount) and raise it with the bank that issued your FASTag. If it isn't resolved, call NHAI on 1033.

Browse all FASTag guides · Find a Sathi