FASTag Not Working at Khed-shivapur Toll Plaza — local guide

FASTag not working help at Khed-shivapur toll plaza, Pune, Maharashtra: what to check, who to contact, and the nearest toll plazas.

Khed-shivapur toll plaza at a glance

LocationPune, Maharashtra – PIN 440018
Highway / operatorNH-AI
Coordinates18.3314° N, 73.8525° E

Check the current rates on the board at the plaza. See the Khed-shivapur page for the map.

Why a FASTag may not read at Khed-shivapur

  • Low or negative balance: the tag is blocked until it is recharged.
  • Tag blacklisted or hotlisted by the bank, most often because KYC is incomplete or the vehicle details don't match the RC.
  • Tag damaged, peeling, or not stuck in the centre of the windscreen behind the rear-view mirror.
  • More than one FASTag on the vehicle, or a tag moved from another vehicle.
  • A lane reader problem at the plaza itself.

What to do at the lane

  1. Check the tag's status with your vehicle number on our FASTag status check.
  2. If the balance is low, recharge (see the recharge guide below); it usually reflects within minutes.
  3. If the tag is blacklisted, call your issuing bank's helpline and ask why; complete KYC if that is the reason.
  4. If the tag is active with enough balance, ask the toll staff to scan it with the handheld reader.

Vehicles without a working FASTag are charged more than the FASTag rate, so fix the tag before the next plaza.

On-spot help near Khed-shivapur

We don't have a verified Sathi within 50 km of this plaza yet. The nearest is Anil Bhau in Lonavla, about 66 km away. Your bank's helpline and NHAI's 1033 work from anywhere.

Toll plazas near Khed-shivapur

More help for Khed-shivapur

Other plazas in Maharashtra: Maharashtra toll plazas.

Frequently asked questions

Where is Khed-shivapur toll plaza?

It is near Pune, Maharashtra (PIN 440018), operated under NH-AI.

Is there a Sathi at Khed-shivapur?

Not yet. For now use your FASTag bank's helpline or NHAI's 1033 helpline.

How do I report a FASTag issue at this plaza?

Keep the deduction SMS (transaction ID, date, amount) and raise it with the bank that issued your FASTag. If it isn't resolved, call NHAI on 1033.

Browse all FASTag guides · Find a Sathi