FASTag Dispute at Dhankuni Toll Plaza — local guide
FASTag dispute help at Dhankuni toll plaza, Hooghly, West Bengal: what to check, who to contact, and the nearest toll plazas.
Dhankuni toll plaza at a glance
| Location | Hooghly, West Bengal – PIN 700057 |
|---|---|
| Highway / operator | NH-AI |
| Coordinates | 22.6989° N, 88.2889° E |
Check the current rates on the board at the plaza. See the Dhankuni page for the map.
When to raise a FASTag dispute for Dhankuni
Check the rate for your vehicle class on the board at Dhankuni. Compare it with the amount in your bank's SMS. Common reasons to dispute:
- Charged twice for one crossing (double deduction).
- Charged the rate for a bigger vehicle class than the one on your RC.
- Charged at this plaza on a date or time your vehicle did not pass it.
- Charged in cash as well as through FASTag for the same crossing.
How to raise it
- Keep the deduction SMS: it has the transaction ID, plaza name, date and amount.
- Raise the dispute with the bank that issued your FASTag (its app, website or helpline), quoting Dhankuni and the transaction ID.
- Note the complaint number the bank gives you and follow up with it.
- If the bank does not resolve it, call the NHAI helpline 1033.
On-spot help near Dhankuni
We don't have a verified Sathi within 50 km of this plaza yet. The nearest is Priyanshu kumar in Rasoiya Dhamna, about 347 km away. Your bank's helpline and NHAI's 1033 work from anywhere.
Toll plazas near Dhankuni
- Km 74.490 Of Nh 48 Parakha C – Jalpaiguri, less than 1 km
- Km 117.050 Of Nh 31 C Chalsa – Jalpaiguri, less than 1 km
- Jaladhulagori Toll Plaza – Howrah, about 18 km
- Jaladhulagori (dhulaga – Howrah, about 18 km
- Kolkata NH-12 Toll Plaza – kolkata, about 20 km, car ₹75
More help for Dhankuni
Other plazas in West Bengal: West Bengal toll plazas.
Frequently asked questions
Where is Dhankuni toll plaza?
It is near Hooghly, West Bengal (PIN 700057), operated under NH-AI.
Is there a Sathi at Dhankuni?
Not yet. For now use your FASTag bank's helpline or NHAI's 1033 helpline.
How do I report a FASTag issue at this plaza?
Keep the deduction SMS (transaction ID, date, amount) and raise it with the bank that issued your FASTag. If it isn't resolved, call NHAI on 1033.