FASTag KYC Update Process in Bihar — FASTag guide 2026

Complete guide for fastag kyc update process at Bihar toll plazas. Covers NHAI and state highways, with local Sathi contact options.

FASTag KYC Update Process in Bihar — complete guide

This guide covers fastag kyc update process for FASTag users at toll plazas across Bihar.

Bihar has a large network of NHAI and state highway toll plazas.

How to resolve this issue

1. Identify whether your toll plaza is NHAI or state-operated.

2. Note the toll plaza name, transaction ID, and deduction amount.

3. Contact your FASTag bank's helpline with these details.

4. If unresolved in 24 hours, file an NHAI complaint using the toll-free number 1033.

Toll plazas in Bihar

We list 21 toll plazas in Bihar on NH-AI. A few of them:

See all on the Bihar page.

There is no verified Sathi in Bihar yet; your bank's helpline and NHAI's 1033 work statewide.

Frequently asked questions

Which toll plazas in Bihar have Sathi coverage?

None yet in Bihar. Use your bank's helpline or NHAI's 1033.

Is the fastag kyc update process process different in Bihar?

The bank-side process is the same across India. State highway tolls may have different escalation paths than NHAI.

How do I file a complaint at a state highway toll?

Contact the State Road Transport Corporation or the state PWD for Bihar state highways.

What is the NHAI helpline?

Dial 1033 for NHAI helpline, available 24x7 for toll-related complaints.

How fast can a Sathi resolve this?

Most issues are resolved within 10–30 minutes when a Sathi is physically present at the toll.

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