FASTag Dispute at Banskopa Toll Plaza — local guide

FASTag dispute help at Banskopa toll plaza, Durgapur, West Bengal: what to check, who to contact, and the nearest toll plazas.

Banskopa toll plaza at a glance

LocationDurgapur, West Bengal – PIN 721437
Highway / operatorNH-AI
Coordinates23.4917° N, 87.3769° E

Check the current rates on the board at the plaza. See the Banskopa page for the map.

When to raise a FASTag dispute for Banskopa

Check the rate for your vehicle class on the board at Banskopa. Compare it with the amount in your bank's SMS. Common reasons to dispute:

  • Charged twice for one crossing (double deduction).
  • Charged the rate for a bigger vehicle class than the one on your RC.
  • Charged at this plaza on a date or time your vehicle did not pass it.
  • Charged in cash as well as through FASTag for the same crossing.

How to raise it

  1. Keep the deduction SMS: it has the transaction ID, plaza name, date and amount.
  2. Raise the dispute with the bank that issued your FASTag (its app, website or helpline), quoting Banskopa and the transaction ID.
  3. Note the complaint number the bank gives you and follow up with it.
  4. If the bank does not resolve it, call the NHAI helpline 1033.

On-spot help near Banskopa

We don't have a verified Sathi within 50 km of this plaza yet. The nearest is Priyanshu kumar in Rasoiya Dhamna, about 222 km away. Your bank's helpline and NHAI's 1033 work from anywhere.

Toll plazas near Banskopa

More help for Banskopa

Other plazas in West Bengal: West Bengal toll plazas.

Frequently asked questions

Where is Banskopa toll plaza?

It is near Durgapur, West Bengal (PIN 721437), operated under NH-AI.

Is there a Sathi at Banskopa?

Not yet. For now use your FASTag bank's helpline or NHAI's 1033 helpline.

How do I report a FASTag issue at this plaza?

Keep the deduction SMS (transaction ID, date, amount) and raise it with the bank that issued your FASTag. If it isn't resolved, call NHAI on 1033.

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