FASTag Dispute at Akshda Toll Plaza — local guide

FASTag dispute help at Akshda toll plaza, Gorakhpur, Uttar Pradesh: what to check, who to contact, and the nearest toll plazas.

Akshda toll plaza at a glance

LocationGorakhpur, Uttar Pradesh – PIN 262001
Highway / operatorNH-AI
Coordinates26.7288° N, 83.2754° E

Check the current rates on the board at the plaza. See the Akshda page for the map.

When to raise a FASTag dispute for Akshda

Check the rate for your vehicle class on the board at Akshda. Compare it with the amount in your bank's SMS. Common reasons to dispute:

  • Charged twice for one crossing (double deduction).
  • Charged the rate for a bigger vehicle class than the one on your RC.
  • Charged at this plaza on a date or time your vehicle did not pass it.
  • Charged in cash as well as through FASTag for the same crossing.

How to raise it

  1. Keep the deduction SMS: it has the transaction ID, plaza name, date and amount.
  2. Raise the dispute with the bank that issued your FASTag (its app, website or helpline), quoting Akshda and the transaction ID.
  3. Note the complaint number the bank gives you and follow up with it.
  4. If the bank does not resolve it, call the NHAI helpline 1033.

On-spot help near Akshda

We don't have a verified Sathi within 50 km of this plaza yet. The nearest is Priyanshu kumar in Rasoiya Dhamna, about 341 km away. Your bank's helpline and NHAI's 1033 work from anywhere.

Toll plazas near Akshda

More help for Akshda

Other plazas in Uttar Pradesh: Uttar Pradesh toll plazas.

Frequently asked questions

Where is Akshda toll plaza?

It is near Gorakhpur, Uttar Pradesh (PIN 262001), operated under NH-AI.

Is there a Sathi at Akshda?

Not yet. For now use your FASTag bank's helpline or NHAI's 1033 helpline.

How do I report a FASTag issue at this plaza?

Keep the deduction SMS (transaction ID, date, amount) and raise it with the bank that issued your FASTag. If it isn't resolved, call NHAI on 1033.

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